Why Website Accessibility Is No Longer Optional for Businesses

Website accessibility has shifted from a “nice-to-have” feature to a critical part of doing business online. As digital experiences become more central to how customers interact with brands, expectations around usability and inclusivity are rising and so are the risks of falling short.

For many businesses, accessibility isn’t even on the radar until there’s a problem. Unfortunately, that problem often shows up in the form of declining performance, lost users, or in some cases, a legal notice.

 

Accessibility Impacts More Than You Think

Modern tools, many powered by AI, are increasingly used to evaluate websites for usability, structure, and accessibility. These tools are used by search engines, platforms, and third parties to assess how well a site performs for real users.

If your website is difficult to navigate, lacks proper structure, or misses key accessibility features, it can quietly affect:

  • Search visibility
  • User engagement and conversions
  • Overall site credibility

At the same time, some legal firms are leveraging similar automated scanning tools to identify websites that may not meet accessibility standards. This has made it easier and faster for businesses to be flagged, often without any prior warning.

The Reality: Most Sites Aren’t Fully Compliant

Many business owners assume their website is “fine” because it looks good and functions properly. But accessibility goes deeper than design. It includes things like:

Compatibility with screen readers

Keyboard navigation

Proper contrast and readability

Structured content for assistive technologies

Without actively addressing these areas, most websites fall short of current standards such as WCAG 2.2.

A Practical First Step: Accessibility Tools

One of the most straightforward ways to begin improving accessibility is by implementing a tool like the UserWay Accessibility Plugin on a WordPress site.

UserWay offers a free version that introduces helpful features such as:

  • Screen reader enhancements
  • Adjustable text sizes
  • Cursor and contrast controls

This can make your site more usable right away. However, it’s important to be clear: tools like this typically address only a portion of accessibility requirements – often around 20–30%.

Going Further with Paid Solutions

For businesses looking to take accessibility more seriously and reduce risk, UserWay also offers a more advanced, paid solution. Their platform uses AI-driven technology to help identify and remediate accessibility issues at a deeper level.

While no tool can guarantee full compliance, solutions like this are designed to support alignment with standards such as WCAG 2.2 and EN 301 549, which are commonly referenced in ADA-related expectations.

    What Happens After Installation?

    In most cases, implementation is smooth. Occasionally, additional adjustments may be needed to ensure everything functions correctly across your site.

    A proper review after installation can help identify:

    • Any remaining accessibility gaps
    • Design or structural conflicts
    • Opportunities for further improvement

    From there, you can prioritize updates based on impact and budget.

    Accessibility Is Risk Management – And Opportunity

    It’s important to set realistic expectations: no plugin or tool can make a website completely “bulletproof.” Accessibility is an ongoing process, not a one-time fix. That said, taking proactive steps significantly reduces risk and positions your business more favorably in the long run.4

    At its core, accessibility is about making your website usable for more people. When done right, it doesn’t just protect your business, it improves the experience for every visitor who interacts with your brand.

      Contact us and we can help ensure your site is optimized, visible and accessible!

      If accessibility hasn’t been part of your website strategy yet, now is the time to start. Even small improvements can make a meaningful difference.

       Let’s talk.

      MEET JENNA MANZANO

      Driven by an insatiable thirst for knowledge, Jenna is a dedicated explorer of the ever-evolving landscape of information. From breaking news and emerging trends to the nuances of cutting-edge research, Jenna thrives on staying perpetually informed. This makes her highly adaptable, a valuable asset in the fast-paced world of WEB/SEM. Hailing from the University of Illinois at Urbana-Champaign with her degree in Psychology and minors in Informatics and Game Studies and Design, Jenna dives deep into diverse subjects and is constantly expanding her understanding of the world. A true family-oriented soul, she’s always there to show up, help out, and return the endless support she’s been given.

      MEET JENNY LIPINSKI

      With a passion for storytelling and an appreciation for the arts, Jennifer brings creativity and rhythm to Stellar Edge Group. As a true Musical Maven, her love of musical theatre fuels her ability to craft engaging content and dynamic marketing strategies. With a background in social media management, she knows how to reach audiences in meaningful ways, creating campaigns that resonate and inspire. Whether she’s jamming out at concerts or brainstorming her next big idea, she thrives on creativity and connection. Jenny believes that marketing, much like a great performance, is all about hitting the right notes—blending strategy, emotion, and audience engagement to create something unforgettable.

      MEET MADDIE CARR

      Maddie is a wanderer at heart, constantly seeking new stories, whether through books or her passport. With a deep love for fantastic worlds (Harry Potter and Game of Thrones are always within reach), she’s roamed nearly all 50 states - just six short of completing the list. Her summer in Italy was a dream come true, but she’s always looking ahead to the next adventure. Coming to Stellar with a Marketing degree from Ball State University, Maddie is an expert at crafting client stories and capturing their true magic.

      MEET ISABELLA PARISE

      Isabella is a sparkling addition to the Stellar marketing team, bringing a bubbly enthusiasm and proven SEO expertise. With a Bachelor's in English and a minor in Mass Communications, Isabella knows how to craft captivating content that's as refreshing as a perfectly chilled glass of champagne. She's always popping with excitement to learn new things and uncorking new techniques designed to help Stellar clients celebrate success! Isabella enjoys spending quality time with her family and having a nice glass of champagne.

      MEET ALLISON BOROSKI

      An adventurer at heart, Allison is always looking for something new to try. She's always on the lookout for the next big thing, and when she saw the opportunity to join the Stellar team, she jumped in with both feet! Armed with a Bachelor's in Marketing and a minor in Business Analytics, Allison has a knack for making brands shine bright, and her skills are backed by a solid foundation of real-world experience. From internships to club involvement, Allison has a track record of success that's as impressive as her adventurous spirit. Whether she's navigating a mountain, lining up her next golf shot, or discovering ways to help your business grow, Allison isn't afraid to jump right in!

      MEET UTAH

      Johnny Utah, named to be the perfect companion to Lindsay's older dog Bodhi, quickly established his role as the lawman in the Stellar office. Nicknamed simply Utah, the Border Collie / Australian Shepherd mix definitely wants to make sure he knows where everyone is and announces all new visitors with a bark or twelve. Often found at Lindsay's feet, Utah was adopted from Animal House Shelter in July 2019. His snaggletooth charms staff and clients into providing as many scratches and treats as he demands. Utah may not be helping out with analysis and strategy yet, but he makes sure the beanbags are all broken in whenever a Stellar team member needs a break.

      MEET CHRISTIANA HARRIS

      Give her an "S", give her an "E"... Give her a creative challenge and she’ll bring the energy! Always ready to support the team, Christiana earned a bachelor's degree in Communication from Oakland University in Rochester, MI and has a powerhouse résumé! From her days as an Operations Manager for the Walt Disney Company to her seasons with The Detroit Pistons on their Community Relations and Corporate Partnerships teams, Chris brings a wealth of professional experience and an infectious spirit to the Stellar squad. Additionally, as the Talent and Business Development Director for two bustling Chick-fil-A restaurants she has honed in on the magic of a perfectly coordinated team and an exceptional guest experience. With her unbeatable mix of strategic insight, operational excellence, and unstoppable energy, she's geared up to champion brands and rally audiences like never before. With poms in hand, a heart full of enthusiasm, and the home team made up of her professional semi-truck driving husband and energetic son, Chris ensures every project exudes both passion and precision. Ready? OKAY!

      MEET JENNIFER GDULA

      A self-proclaimed organizational guru (slightly OCD, if you will), Jennifer thrives on keeping both personal and professional life in tip-top shape. With a background in retail management and education, Jennifer brings a unique blend of customer service skills and creativity to the role of Client Support Specialist. An East coast transplant, she’s perpetually in search of authentic NY-style pizza (seriously, can't find it anywhere!). An avid Anglophile, she loves binge-watching British crime dramas and dreaming of the rolling hills of Great Britain. Outside of work, you'll find Jennifer hitting the trails for a brisk walk, indulging in some quality Netflix and chill time, or annoying her daughter with questionable singing skills.  And if she had it her way, Jennifer's ultimate dream would be to own a sprawling farm to rescue animals.

      MEET JOHN SOPCHYK

      With a future so bright he’s gotta wear shades, John comes to Stellar with a background in social media marketing having worked in broadcasting and product promotions. This and a historical blog that he started in college gave John the opportunity to exercise his creative juices and explore different methods of content creation. A self proclaimed movie buff, John religiously watches Christopher Nolan and Martin Scorsese movies. When he’s not out hustling or watching flicks, you’ll find John on the links, building model planes or boating Lake Geneva.

      MEET JULIANNA KLECKA

      “They say the neon lights are bright…” at Stellar! Julianna’s current leading lady role is as a Marketing Assistant, and she is ready to put our Stellar clients center-stage, under the spotlight! With a Bachelor’s degree in Musical Theatre and a license in Esthetics, Julianna is filled with creativity and a passion for helping others. Working in the entertainment and beauty industries has made Julianna a very determined gal, and now that dedication is ready to translate to all of our clients’ dreams, too. In her spare time, Julianna is most likely quoting Gilmore Girls (“Life’s short, talk fast!”), snuggling her Mini Aussie, or traveling to a Disney park.

      MEET RICK GIBSON

      More than just a rockin' attitude, Ricky is a graduate of Oregon State University and has a passion for entrepreneurship and marketing. As Marketing Assistant, Ricky leverages his creativity and work ethic to help drive client success at Stellar. When he’s not working or pursuing entrepreneurial endeavors, Rick enjoys playing guitar, volleyball, and spending time with friends.

      MEET JULIE HRDLICKA

      Whether it was playing softball in college, sweating it out at the gym with friends or fishing with her family, Julie knows what it takes to bring everyone together and work hard towards the end goal. Having spent the majority of her career in healthcare working with large physical therapy companies and every pro sports team in Chicago, Julie's experience with brand positioning and project management comes in clutch when collaborating with Stellar clients. As a busy mom of 4, Julie knows how to handle chaos and maximize time. When she's not challenging the Stellar team to step it up a notch, you can find Julie coaching baseball, teaching religious education, working out, playing Uber driver, or being slightly bullied by her "friends" into participating in fitness races.


      MEET MARGARET SCHLEEHAUF

      Starbucks in hand, Margaret joined the Stellar team in the fall of 2023. Margaret uses her previous experience as a freelance social media manager to be sure Stellar clients are looking, well, stellar across all platforms! Fueled by constant caffeine, her quick wit and creative ideas are an asset to the entire office. Margaret graduated from the University of Missouri - Columbia in 2022 and continues to cheer on the Tigers with a big M-I-Z every Saturday in the fall. Feel free to stop by the office and say hi… but don’t come empty handed. She’ll take a venti vanilla sweet cream cold brew with an extra shot and with vanilla cold foam topped with caramel drizzle. 🙂


      MEET CAT MAHNKE

      Can you dig it? Cat may be the picture of youth, but she is definitely an old soul. Dressed in bell bottoms with her dad rock playlist on a constant loop in her headphones, Cat conjures up the grooviest designs for our team as a Graphic & Marketing Specialist. Cat graduated from Southern New Hampshire University with a Bachelor’s Degree in Graphic Design. In her spare time you can find Cat chillin’ at her pad, cooking up a pasta dish of some sort, watching Harry Potter, or listening to oldies music (her favorites are Led Zeppelin, ABBA, Jim Croce, ELO, Black Sabbath, and the Grateful Dead!). ~The Night is Young and the Music’s High~


      MEET LEXINGTON GRACIA

      Lexington is a fresh-faced dynamo who brings a background of retail management, hospitality, and customer service to the Stellar Edge team! Lexi’s personality is as bold as her name, and she loves coming up with creative ideas to help Stellar clients put their best foot forward through social media management and email campaigns. Lexi loves all things beauty and before graduating from college with a Bachelor's in PR & Marketing, she worked as a makeup artist for events and shows. A lifelong Fox Valley resident, Lexi joins fellow DC Charger alumni Clare and Lindsay in the Stellar office. You can’t miss her smile and energy as soon as you walk in the door – stop by and say hi!


      MEET JASON PAWLAK

      Do you need a solution to your web marketing needs? Fly the Stellar Edge logo in the sky and Jason will answer. After graduating from the University of Iowa with a degree in marketing, Jason set out to become a full fledged hero in the digital marketing world. He put in the work to learn behind the scenes through additional course work and entrepreneurship ventures in music. You may have even seen him performing with some of your favorite live musical acts. When not saving the world's marketing needs, Jason enjoys his time working out, playing video games or making music out of old vinyl records. With great power comes great responsibility and Jason is geared up to help Stellar web clients maximize their online potential.


      MEET CARLY LEGNER

      Carly brings marketing magic to the Stellar team! Transforming from Marketing Assistant by day to Cinderella serving tables at local hot spot Rosie O'Hares by night, Carly channels her inner Tiana as a hardworking, talented, self-starting princess! You definitely won't catch her sleeping on the job like Aurora, but rather focused on getting her clients more visibility via social media. Her unique jewelry and eclectic hairstyles put Jasmine and Rapunzel to shame! Carly discovered her special powers through her experience at University of Wisconsin-Parkside while earning a Bachelors in Marketing and Business Management and a Project Management Certificate. When she's not fighting the Huns or rescuing sailors, Carly likes to hang out with friends and family, travel {mainly going to Disney - duh!}, and do arts and crafts.


      MEET EMMA OLSBERG

      MEOW! This industrious cat mom come to Stellar with a fresh marketing & videography degree and the willingness to put in the work! Emma is a jack of all trades mastering social media for multiple clients, assisting with video editing, and tackling any task thrown her way. Her chill vibe fits into the Stellar office perfectly - contrary to her love of drama filled TV shows. Outside of work, you can find her getting down to oldies music or watching movies. Emma is a proud member of the LGBTQ community who loves walks by the ocean, good food and naps.


      MEET CLARE SRAJER

      Clare is no stranger to small business having grown up with a mom-preneur who opened Around the Corner Candy in 1998. She grew from employee to manager to co-owner before deciding that she was destined for more than just the sweet life. Clare came to Stellar with a desire to learn new things and put her customer service skills to great use! As Marketing Assistant, she dabbles in a bit of everything from social media to email to web. Hardworking Clare fits right in with her love of animals, music, crystals and plants. Best known for her obsession with vintage horror, Clare’s house is decked out in paintings and prints from old movies & shows like Dracula, The Munsters, and The Twilight Zone.


      MEET DEVIN WRIGHT

      Devin grew up in a family business quickly learning that marketing is essential. Having graduated from Judson University with a Bachelor’s in Communications and a Minor in Marketing, Devin is infatuated with the art of storytelling. He can spin a client’s vision into a fantastic tale to create value and attract customers with flair. Devin is always one to dress for success… even if the situation doesn’t call for it. A ballroom dance instructor, Devin is an old soul who enjoys classic cars, old movies and collecting vinyl records.


      MEET BRIA LANGWORTHY

      Bria joined the Stellar team just 2 days after her college graduation… talk about a go-getter! She is driven to help businesses shine combining both creativity and analytics. With a Bachelor’s degree in Marketing, Bria is ready to take on the world… or at least our amazing Stellar clients. Bria spends her time outside the office thrifting for clothing and collecting antique tea cups. Her unique style is present in her desk décor and the handmade earrings she wears each day! She is a mother… to over 20 house plants.


      MEET HARRY SEMERJIAN

      If you need something cleaned, call Harry. Seriously! Even if it’s not his mess, he’ll offer to fix it for you. As Stellar’s SEO expert, Harry's insight into a client's business is a valuable tool reaching more than just online audiences, but customers in the real world too! Harry has owned a handful of businesses since the ripe old age of 13 ranging from manufacturing to real estate to business services. A true Renaissance man, Harry can speak with someone for less than 30 minutes and have a complete business strategy worked out in his head leading them to definite success. A father of two teenage boys, Harry knows a thing or two about dealing with people on the brink of insanity. He fits in well at Stellar.


      MEET BODHI

      Named after Patrick Swayze’s character in Point Break, Bodhi joined the Stellar team in May 2017 and we don’t know how we got through the prior 6 years without an office dog! Adopted from Animal House Shelter, Bodhi is a Pitbull/American Bulldog mix that his human Lindsay cannot believe someone gave up. Bully breeds definitely get a bad rap because there is nothing sweeter than this 65-pound “lap dog” climbing into someone’s chair as we gather around the conference table. With as much charisma as his namesake, Bodhi greets visitors to the office with a toy in his mouth ready to play. He hasn’t quite developed any marketing skills just yet, but he can spot a duck or another dog out the window like nobody’s business.


      MEET KRISTIN KILIAN

      Anything that gets thrown Kristin’s way is handled with ease… at least as far as we know. Coming from the retail industry, Kristin is no stranger to a fast paced, ever-changing environment and has no problem adapting to the chaos that comes with managing Stellar’s high profile clients. With years of experience managing all aspects of communications for Fortune 500 companies, Kristin is able to schmooze clients, conquer any task, and ensure everything is running smoothly… even when it’s not! A Hallmark movie fan, Kristin loves spending time with her family.


      MEET STACY KRUPA

      As an expert on all things entertainment, Stacy really knows how to roll out the red carpet for Stellar clients! Her background with Fortune 500 companies makes her well equipped to deal with the ups and downs of any industry. Stacy lives for creative marketing – finding award-winning ways to entice audiences to click, download, buy, or visit through branding, social media, web design, and merchandising. When she’s not dazzling customers, she’s hitting the gym or spending time with her family. A mom of two, she’s used to working well under pressure and taking the lead to make sure sh*t gets done – traits we welcome in the Stellar office!


      MEET LYNNE HARKIN

      Using a space heater at her desk year-round, Lynne is no stranger to turning it up. With a background in retail and corporate sales, Lynne brings practical knowledge to help Stellar clients determine their path to success. As our content writer extraordinaire, Lynne helps brands find their voice and reaches a whole new world of customers. You may hear her getting flustered from time to time, but it’s always short-lived. Her get ‘er done, take charge attitude works in her capacity at Stellar and as the busy mom of 3 busy boys.


      MEET CHRISTINA WOJTOWICZ

      As a lover of spicy treats, Christina is a no-nonsense, get the job done kind of a girl. Any task thrown her way is done quicker than you can say Siracha! As our resident Web Developer, troubleshooting issues is her specialty… just like at home as the mother of two young sons! Christina’s ad agency background and experience developing websites adds another layer of insight to our client’s marketing efforts. You’ll often see her hiking and biking with her family (with a stop off at their favorite Dairy Queen for a treat!).


      MEET MOLLY FIVELSON

      Known around the office as Molly Pee Pee Pants, our resident Graphic Designer has more than just a small bladder. Her experience designing logos, developing brands, and creating amazing materials for Stellar clients brings a fresh perspective and artistic flair.  Molly’s easy-going attitude makes her the perfect candidate to work with constant changes and multiple ongoing projects. When she’s not out saving lives along the side of the road, she lives as a baseball widow and chauffeurs her kids to all their activities.


      MEET SIN VAN V

      Known for her rainbow hair, Sin is never one to settle for just one style. She pushes the Stellar team to think outside the box and consider things they would have never done before. Her Bachelor’s in Graphic Arts & Illustration from the American Academy of Art is just the tip of what she’s learned. With real-world experience in business management, marketing and promotions, event planning, and vendor coordination, Sin’s experience gives Stellar an Edge over the competition (see what we did there?). Despite her edgy moniker, Sin is a kid at heart riding her scooter, dragging the Stellar team on crazy outings, and smothering her adult son and daughter with embarrassing hugs and kisses.


      MEET LINDSAY COATS

      Known as the Dream Crusher, Lindsay’s level head keeps the office running like a well-oiled machine. When everyone else is trying to get in human-sized balloons and doing mid-day yoga, Lindsay is crunching numbers in a spreadsheet – literally one of her favorite things to do. With a Bachelor’s in Business Administration, Lindsay has the know-how to help Stellar clients make the right decisions to reach their goals. She loves problem-solving and making things work. She has a soft spot for kids and animals… she’s been known to grab babies from strangers and roll on the ground with any dog that will snuggle her.